Hilum

KIOSK

Kiosk handles all your check-in-related needs,
from managing wait times to updating RIS.
It reduces wait times and optimizes staff efficiencies.

Kiosk handles all your check-in-related needs, from managing wait times to updating RIS. It reduces wait times and optimizes staff efficiencies.

Hilum

KIOSK

Kiosk handles all your check-in-related needs,
from managing wait times to updating RIS.
It reduces wait times and optimizes staff efficiencies.

Kiosk handles all your check-in-related needs, from managing wait times to updating RIS. It reduces wait times and optimizes staff efficiencies.

AI ADMINISTRATION BUILT FOR MODERN CLINICS →

Track clinic interactions,
optimize administration staff
in one place.

This system handles all your check-in administration needs, including uploading requisitions, data inputting in RIS, reducing weight times, and optimizing staff efficiency

AI ADMINISTRATION BUILT FOR MODERN CLINICS →

Track clinic interactions, optimize administration staff in one place.

This system handles all your check-in administration needs, including uploading requisitions, data inputting in RIS, reducing weight times, and optimizing staff efficiency

How Hilum Kiosk Works

1

50% Faster Check-Ins

Offer the ability to have smooth intake even at peak times.

Check-In Speed Rate

2

Less MOA Workload

Allows MOAs to offload repetitive desk tasks.

Before

  • 85% Routine Admin Tasks
  • 15% Human Interaction

After

  • 60% Patient Care & Coordination
  • 25% System Oversight
  • 15% Admin Review
3

Lower Operating Cost

Have the ability to scale throughput without overstaffing.

4

Fewer No-Shows

Leverage pre-check-in feature so patients arrive prepared.

Statistic Overview

Hilum Kiosk ROI Calculator

Fixed backend values: S = 60% success rate, kiosk fee = $59 / month (applied in calculations only).

Results

Total check-ins (successful)
Kiosk Monthly Cost
Total admin time saved (hrs / month)
Kiosk Money Saved / Month
ROI (%)
Payback Period

1

Arrive

Patient taps the kiosk and selects a language.

2

Requisition

Patient uploads the referral if it was not already submitted through the app.

3

Identify & Verify

Patient confirms identity and scans the Hilum Patient App QR for health card verification.

4

Complete

Patient check-in syncs instantly with Hilum Admin and joins the queue.

Security & Compliance

At Hilum Kiosk, security is our top priority. Aligned with Canada’s PIPEDA standards, our system protects patient data through encrypted transmission, role-based access controls, and advanced security protocols. Each session is safeguarded with timeouts, local cache encryption, and automatic data clearing after check-in. With real-time monitoring and built-in compliance, Hilum Kiosk ensures every clinic stays secure and protected at every step.

Security Authentication Integrity Privacy Monitoring Compliance Timeouts PIPEDA Encryption Protection

A clinic management ecosystem optimizing admin workflows.

Features

Real-Time Sync

Check-in data flows directly to Hilum Admin and your RIS/EMR — no double entry, no delay.

Health Card Verification

Patients confirm eligibility in the Hilum App and show a QR or secure code at the kiosk — no manual entry required.

Requisition Upload

Capture and route referrals instantly to your worklist, maintaining a complete audit trail for transparency and compliance.

Multilingual Support

Supports English and French out of the box, with easy expansion for additional languages per site.

Staff Assist Overlay

Allows an MOA or staff member to assist patients without ending the secure session, maintaining privacy and session continuity.

Touchscreen Check-In

Patients confirm appointments, update details, and answer pre-visit questions with a simple, guided touchscreen flow.

Use Hilum to track smarter, save better and make every dollar work for you.

ai receptionist built for modern clinics

Track every interaction with your clinics instantly in one place