This system handles all your check-in administration needs, including uploading requisitions, data inputting in RIS, reducing weight times, and optimizing staff efficiency
This system handles all your check-in administration needs, including uploading requisitions, data inputting in RIS, reducing weight times, and optimizing staff efficiency
Offer the ability to have smooth intake even at peak times.
Check-In Speed Rate
Allows MOAs to offload repetitive desk tasks.
Before
After
Have the ability to scale throughput without overstaffing.
Leverage pre-check-in feature so patients arrive prepared.
Statistic Overview
Fixed backend values: S = 60% success rate, kiosk fee = $59 / month (applied in calculations only).
Patient taps the kiosk and selects a language.
Patient uploads the referral if it was not already submitted through the app.
Patient confirms identity and scans the Hilum Patient App QR for health card verification.
Patient check-in syncs instantly with Hilum Admin and joins the queue.
PIPEDA ALIGNED, PRIVACY FOCUSED SOLUTIONS
At Hilum Kiosk, security is our top priority. Aligned with Canada’s PIPEDA standards, our system protects patient data through encrypted transmission, role-based access controls, and advanced security protocols. Each session is safeguarded with timeouts, local cache encryption, and automatic data clearing after check-in. With real-time monitoring and built-in compliance, Hilum Kiosk ensures every clinic stays secure and protected at every step.
Check-in data flows directly to Hilum Admin and your RIS/EMR — no double entry, no delay.
Patients confirm eligibility in the Hilum App and show a QR or secure code at the kiosk — no manual entry required.
Capture and route referrals instantly to your worklist, maintaining a complete audit trail for transparency and compliance.
Supports English and French out of the box, with easy expansion for additional languages per site.
Allows an MOA or staff member to assist patients without ending the secure session, maintaining privacy and session continuity.
Patients confirm appointments, update details, and answer pre-visit questions with a simple, guided touchscreen flow.