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AI Receptionist Designed for Modern Clinics

Hilum Admin

Experience Hilum Admin in Action

Watch a real demo call between a human caller and our AI receptionist. See how Hilum books an appointment directly into the EMR/RIS, sends an automated text reminder, and even provides a link for uploading the requisition form — all in one seamless workflow.

Watch the Demo Call

Talking to: Hilum Admin (Demo Clinic)

Time remaining: 02:30

Try saying:

  • “I’m calling to book an abdominal ultrasound next week.”
  • “What are your hours?”
  • “Can I reschedule my appointment, please?”
Automation for Efficiency

What it does ?

  • Conversational AI voice (inbound & outbound)

    Answers questions, books, cancels, and reschedules appointments, sends reminders, and triages calls automatically.

  • Document intake & triage

    Automates requisition management and fax processing with intelligent data extraction and routing.

  • Smart reminders

    Sends automated SMS and voice reminders to reduce no-shows.

  • Human in the loop

    Seamlessly hands off complex cases to staff — without interrupting the workflow.

  • RIS & EMR integration

    Reads and writes scheduling and status updates directly within your existing systems.

  • PIPEDA compliant

    Built to meet Canadian privacy standards and clinic governance requirements.

01/04

Connect

Connect your main lines to Hilum and link your RIS/EMR systems.

02/04

Configure

Set clinic rules, exam types, schedules, and escalation paths.

03/04

Automate

AI answers calls, books visits, and processes faxes 24/7.

04/04

Optimize

Live analytics highlight cancellations, bottlenecks, and reminder impact.

MacBook Frame

Why Choose Hilum Admin?

Powerful automation tools that simplify workflows and help your team focus on what matters most.

  • Immediate ROI

    Spin up, cut costs, and improve access from day one.

  • No Missed Calls

    Get 24/7 coverage without adding MOAs or agents.

  • Staff Time Back

    Your team focuses on high-value tasks, not phone queues.

  • Fewer No Shows

    Consistent confirmations and reminders keep schedules tight.

  • Risk-Free Pricing

    Pay only for completed calls — no charge if the goal isn’t met.

Our Plans

Choose the Plan That Fits You

Every plan includes smart reminders and 1 kiosk. Add extra devices for just $59 each.

Starter 900

$670/month
  • Includes 900 interactions / month
  • Overage $0.80 per successful interaction
Let's Have a Quick Chat

Growth 5,500

$3,870/month
  • Includes 5,500 interactions / month
  • Overage $0.80 per successful interaction
Let's Have a Quick Chat

Pro 10,000

$6,770/month
  • Includes 10,000 interactions / month
  • Overage $0.80 per successful interaction
Let's Have a Quick Chat
hilum-dashboard
The Clinic Ops Dashboard

Real time visibility across calls, bookings, requisitions, and reminders

Turn Hilum Admin’s activity into actionable outcomes. Track live performance, conversion to bookings, requisition throughput, and the impact on staff productivity by clinic, modality, and time window.

hilum-dashboard

Hilum Admin ROI Calculator

Defaults: Plans and backend constants (T_call, T_doc, θ, etc.) are fixed in the script and applied to calculations only.

Results

Selected Hilum Plan
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Hilum monthly cost
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Total admin time saved (hrs / month)
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Admin money saved / month
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ROI (%)
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Payback Period
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FAQs

A quick overview of how Hilum manages calls, scheduling, and system integration.

01. Does it handle complex calls? −
Yes. Hilum can intelligently manage complex conversations by clarifying, confirming, and escalating to your staff in real time through a human in the loop system for seamless support.
02. Can it cancel or reschedule? +
Yes. Hilum can cancel or reschedule appointments while following your clinic’s rules, availability windows, and authorization protocols to ensure accuracy and control.
03. How are requisitions handled? +
Faxes and documents are automatically ingested, parsed, and linked to the correct patient and exam. They are then routed to your booking worklist for easy follow-up and scheduling.
04. Will it work with my RIS or EMR? +
Absolutely. Hilum Admin integrates directly with your RIS or EMR, allowing full read and write access for scheduling, appointment updates, and real time status synchronization.
05. How does it handle non native English or accented callers? +
Hilum is designed to understand real world clinical speech, including a wide range of accents and non native English. It confirms details with callers to ensure accuracy and automatically escalates to your staff when confidence is low, ensuring patients never reach a dead end.

Still have questions?

Contact our support team and we’ll make sure everything is clear and simple for you.

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